LED14-15-Wintal-LED-TV-full-range---grouped

LCD Dead/Bright Pixel Warranty Policy

Dead or bright pixels may sometimes appear on LCD panels due to the quality limitation in the production process. This document is to serve as a guideline for dealing with repair / replacement of Wintal LCD panels with dead/bright pixels.

Definition

Bright pixel—a lighted pixel under dark background colourBright pixel—a lighted pixel under dark background colour

Dead/Dark pixel—a dimmed or different colour pixel under pure red, pure green or pure blue background
Dead/Dark pixel—a dimmed or different colour pixel under pure red, pure green or pure blue background

Acceptable Levels

Panel Sizes Bright Pixel Dark Pixel Total Dead Pixel
Up to 27” Less than or equal 3 Less than or equal 3 Less than or equal 5
Larger than 27” Less than or equal 5 Less than or equal 5 Less than or equal 8

Conditions of inspection

  • Viewing distance is approximately 35cm
  • Viewing angle is normal to the LCD panel

Conditions for repair / replacement

  • Pixels will not degenerate over time. Please check monitor immediately after purchase
  • Does not meet the above mentioned Acceptable Level will be replaced within 7 days from purchase
  • Monitor that does not meet the above mentioned Acceptable Level and not returned for replacement within 7 days from purchase can be returned for repair within 1 year from purchase
  • Proof of purchase is required for repair or replacement